Premise 2 - Existing Patients

Premises 2 - Your Existing Patients are your most Cherished Asset

Patients are the basis for your cash flow now and they hold the key to what a Patient Desires and Expects from your Practice.

• Survey your existing Patients to find out how they perceive:
• Their needs and desires in their treatment plan and progress
• Their experience with the Practice
• Specifics about avenues of communications and responses
• How has the Practice not met there needs and desires?
• Do they feel as if they understand their treatment plan and health issues enough to be comfortable with the process
• Do they feel their experience is consistent?
• Do they feel Safe or Cared For
• Do they feel the Practice is competent?   

The closer your Practice comes to meeting and exceeding their perceived expectations the more your Practice will ?Sell? itself.

Premises 3 - Your Staff is your next most Cherished Asset

 

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